In the casino sector, regulatory identity verification is a strict obligation that governs access
to establishments. To modernize this critical step, Groupe Partouche collaborated with
LinkView to deploy an innovative technological pilot at the Casino de Forges-les-Eaux.
The challenges: security, fluidity, and flow management
Groupe Partouche initiated this evolution to address several major challenges:
- Combating identity fraud at casino entrances.
- Reinforce regulatory compliance frameworks by increasing security standards and
limiting human-induced inconsistencies. - Streamline the entry process to enhance customer comfort.
- Decreasing risks related to crowd management during peak periods.
The LinkView solution: a comprehensive biometric system
The LinkView value-add relies on the automation of checks and the intelligent management
of anomalies via the LinkPerform platform. The system, tested in field reality conditions,
integrates cutting-edge technologies to guarantee flawless security:
Key technical elements of the deployment:
- mBorder Interlocking Doors (Magnetic Autocontrol): For physical and individual
passage management. - VisionPass Terminal (Idemia): For fast and secure facial recognition.
- DESKO PENTA 4X Scanner: For high-performance multispectral document
verification. - Spoofing Detection: A system capable of identifying attempts at document or
identity fraud. - Presence Sensors: Distributed throughout the path for precise visitor tracking.
The project also accounted for existing infrastructure by maintaining current video protection
and ensuring SSI (Fire Safety System) integration for compliant fire safety.
Deep integration into the Information System
The success of this pilot lies in its ability to communicate with Groupe Partouche’s digital
ecosystem. The system is directly connected:
- To the Groupe Partouche IT system: To ensure compliance with national regulatory
watchlists. - To the Players+ loyalty program: Allowing for the simultaneous verification of loyalty
cards and identity documents.
“The pilot validated the system’s ability to strengthen our controls while facilitating the
customer journey. It allowed us to verify, in a field reality setting, the robustness of
document and biometric verifications. This is a key element in guaranteeing
compliance and consistency in the entry process across our establishments.” — Jean-
Marc REQUET, CIO (DSI) of Groupe Partouche
Operational functioning and perspectives
In a field reality setting, the journey is simple: the system verifies documents, ensures
customer consent, and performs real-time biometric matching. In the event of non-
compliance, the platform automatically manages anomaly scenarios.
The results of this pilot have allowed for adjustments in customer support and confirmed the
technological robustness of the system. Following this success, Groupe Partouche is now
considering a gradual expansion of this solution to other group sites.
Discover all technical details, IT integration diagrams, and the operational benefits of the
biometric deployment at Partouche.
